Customer Relationship Management(CRM)

Customer Relationship Management (CRM) systems have been around for years but in the past it has been very difficult for field staff to keep the system updated as they would need to be in the office or have someone in the office keeping their activity up to date.

 

As Microsoft Dynamics CRM on-line is a cloud based solution this is no longer the case, so field staff can enter their activities from almost anywhere from any device. So when a sales person picks up a lead or opportunity while out on the road this can be added via phone, tablet or laptop and immediately the staff back in the office are aware and can begin work on the prospect.

 

When a person on the road needs access to sales literature again this can be accessed via CRM and emailed or shown to the client. Microsoft Dynamics CRM on-line can track sales, leads, opportunities it can also record product price list and information. As all interaction with the customer is in one place reporting on sales activity is up to date and simple.

 

Take a look at the video below to learn more.

 

http://www.microsoft.com/en-us/showcase/details.aspx?uuid=8f11f9a9-ae7d-459c-9cc5-25a96394e40d

 

Contact us today by email info@comsolutions.ie or by phone (021) 4947777

 

We can setup a free 30 day trial and assist in getting you up and running with Dynamics CRM.

 

 

 

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